Shipment Countries
Shipping
We offer worldwide (insured) shipping on all orders. Please note that shipping times may vary depending on your location.
Estimated Delivery Times:
-
Belgium, Netherlands, Luxembourg, and UK: 3 business days or less
- Scandinavia: 3-5 business days
- USA - Canada: 3-5 business days
- European Union: 5 business days or less
- Australia: 3-5 business days
- Rest of the world: 7 business days or less
Shipping Insurance and Tracking: All orders are shipped with insurance and a tracking number, ensuring your package is protected throughout the delivery process.
Shipment partners:
We utilize the services of UPS, FedEx, and DHL for our shipping.
Returns
30-Day Money-Back Guarantee: We understand that sometimes things don't work out as planned. That's why we offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.
Return Instructions:
- Contact Us: Email us or send a WhatsApp. The information you can find on our Contact page.to initiate the return process.
- Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.
-
Shipping: Ship the item back to the following address:
Schanzenstrasse 4a, 3008
Bern, Switzerland.
Office 515 - 4th floor
Return address for USA and Canada:
105 Maxess Rd 124
Melville NY 11747
United States
Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.